Product Consultant

4 weeks ago


Kirkcaldy, Fife, United Kingdom Arnold Clark Group Full time
About the Role

We are seeking a highly motivated and customer-focused Product Consultant to join our team at Arnold Clark Group in Kirkcaldy.

As a Product Consultant, you will be responsible for delivering exceptional customer service and building strong relationships with our customers. You will work closely with our customers to understand their needs and provide personalized solutions that meet their requirements.

Key Responsibilities
  • Helping customers find the right car based on their needs and preferences
  • Delivering outstanding customer service and ensuring a positive experience for every customer
  • Building and maintaining relationships with customers through every step of the sales process
  • Selling the right sales package for the customer, including finance and servicing options
  • Coordinating the order and delivery of vehicles and ensuring a smooth customer experience
  • Meeting sales expectations and customer experience standards
  • Working collaboratively with the team to achieve business objectives
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong organizational and time management skills
  • Ability to build and maintain relationships with customers
  • Full driving license held for a minimum of 1 year
About Us

Arnold Clark Group is committed to creating a diverse and inclusive workplace where collaboration, unique perspectives, and multiple approaches are celebrated. We care about our employees and our communities, and we nurture talent and encourage ambition.


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