Operational Supervisor

1 week ago


Dunblane, Stirling, United Kingdom Starbucks Full time

Role Overview

We are seeking a highly motivated Operational Supervisor to lead our Dunblane store team. As a key member of the management team, you will be responsible for driving sales growth, ensuring exceptional customer service, and maintaining a positive work environment.

Key Responsibilities:

  • Lead and motivate a team of baristas and shift supervisors to achieve business objectives
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement
  • Maintain high standards of store appearance, cleanliness, and maintenance
  • Manage inventory, labour costs, and other operational aspects of the store

Requirements:

  • Previous experience in retail or hospitality management
  • Excellent communication, leadership, and problem-solving skills
  • Able to work flexible hours, including evenings and weekends

Benefits:

  • A competitive hourly rate of £12.25
  • Quarterly bonus incentive scheme
  • Ongoing training and development opportunities


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