Systems Engineering Specialist

1 week ago


Didcot, Oxfordshire, United Kingdom Johnson Controls Full time

About Johnson Controls:

We are a world-leading organization delivering innovative solutions that create a safer, smarter, and more sustainable world.

Job Title: Systems Engineering Specialist - Integration and Innovation

Estimated Salary: £65,000 - £85,000 per annum

Job Description:

This role is responsible for providing exceptional engineering services to our customers across various aspects of system maintenance, installations, and service delivery. You will ensure that all work meets or exceeds our customers' expectations and establish Johnson Controls as a trusted partner in delivering world-class engineering solutions.

In this position, you will take full ownership of all engineering service activities, including system installations, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept.

Key Responsibilities:

  • Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
  • Manage system installations, maintenance tasks, and monitor all installed systems and infrastructure.
  • Ensure that solutions and services meet or exceed customer expectations.
  • Assist in the commissioning of new installations and ensure customer sign-off.
  • Conduct site surveys, prepare technical reports, and contribute to accurate project costings and designs.
  • Complete all project and service-related documentation to meet business timelines and operational standards.
  • Adhere to Johnson Controls' procedures and Health & Safety policies.

Requirements and Qualifications:

To be successful in this role, you will need:

  • Strong experience in integrated enterprise-level systems, including CCTV, Intruder Alarm Systems, Perimeter Detection, Access Control, and Video Intercom Systems.
  • Hands-on experience with technologies such as Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
  • Experience with high-end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
  • Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
  • Familiarity with Senstar Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
  • Excellent communication skills, both internally and externally with customers.
  • Self-driven, enthusiastic, and able to work independently.
  • Professional demeanor and customer-centric approach.

Benefits:

  • Will to travel and spend time away from home to support nationwide contracts, primarily across London and the Southeast.
  • Self-motivated with a positive, customer-focused attitude.
  • Proven ability to deliver high-quality customer engineering services.
  • Reliable and capable of working both autonomously and as part of a team.
  • Must be able to achieve and maintain government-level SC clearance.

About Us:



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