IT Infrastructure Specialist

1 day ago


ClactononSea, Essex, United Kingdom Cooper Lomaz Recruitment Ltd Full time
Job Title: Junior Systems Technician

Location: Clacton-On-Sea

Salary: Up to £28,000 per annum

We are working with an established business in Clacton-On-Sea to source a talented Junior Systems Technician. This role is fully onsite and will involve providing direct support for internal systems.

Role Overview:
As a Junior Systems Technician, you will support internal business applications and enhance system capabilities. You will work with ERP and CRM systems, creating user accounts, managing permissions, and developing reports and dashboards. You will serve as the first point of contact for any issues related to the ERP, CRM, and other key business systems.

Key Responsibilities:
  • Act as the first point of contact for all issues related to key business systems
  • Serve as the administrator for ERP and CRM systems, including setting up new users and managing their permissions
  • Create new reports and dashboards
  • Handle data cleansing, imports, and exports
  • Participate in projects and system upgrades

Candidate Requirements:
You will need effective communication and customer service skills, with the ability to collaborate and support colleagues at all levels within the business. Ability to translate technical terminology for non-technical colleagues, problem-solving mentality, experience in ERP or CRM system administration, familiarity with using a ticketing system, and proven experience working at a 1st line support level.

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