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Quality Assurance Manager

2 months ago


Burton upon Trent, Staffordshire, United Kingdom KPI Recruiting Full time £35,000
Job Description

Job Title: Quality Management Lead

Job Summary:

We are seeking a highly skilled Quality Management Lead to join our team at KPI Recruiting. As a key member of our operations team, you will be responsible for ensuring the highest quality standards are met in our production processes.

Key Responsibilities:

  • Collaborate with the Operations Manager and other departments to meet production goals, ensure quality standards, and foster a safe and efficient work environment.
  • Provide coaching, mentoring, and training to enhance team skills and productivity.
  • Conduct performance reviews and support employee development.
  • Collaborate with HR on employee relations and conflict management within the team.
  • Ensure all SOPs, training guides, and support materials are utilized to drive continuous improvement, onboarding, and staff retention.
  • Ensure production schedules are met while maintaining quality, safety, and efficiency standards.
  • Collaborate with the Operations Manager and Planner to adjust production schedules as needed, responding to unforeseen issues such as machine breakdowns or material shortages.
  • Ensure proper documentation of production activities and generate performance reports.
  • Ensure all products meet quality specifications and standards.
  • Work with the Quality team to resolve any quality issues.
  • Identify and mitigate potential safety risks in the production area.
  • Lead continuous improvement initiatives to enhance production efficiency, reduce waste, and lower costs.
  • Analyze production data and KPIs to identify areas for improvement.
  • Liaise with other departments such as maintenance, quality, purchasing, and business development to ensure smooth operations.
  • Report production progress, challenges, and performance metrics to Senior Management.
  • Be fully accountable for the performance and output of the production team, ensuring KPIs are met and deadlines achieved.

Requirements:

  • Excellent people management skills with a keen eye for detail.
  • Strong organizational, planning, delegation, and supervisory abilities.
  • Flexible and willing to take on additional tasks when needed.