Pharmacy Healthcare Assistant

4 weeks ago


London, Greater London, United Kingdom Whittington Hospital NHS Trust Full time

**Job Summary**: We are seeking an experienced Pharmacy Healthcare Assistant to join our team at Whittington Health. As a key member of our pharmacy team, you will play a vital role in ensuring high-quality patient services and customer experience.

We offer a competitive salary of approximately £25,000 per annum, depending on experience, plus benefits.

Key Responsibilities:
  • Provide excellent customer service, responding to symptoms and queries from patients and customers.
  • Process prescriptions and orders accurately, using the pharmacy's prescription tracking system.
  • Sell over-the-counter (OTC) and pharmacy-only medicines, under the supervision of the Responsible Pharmacist.
  • Assist with stock management, including receiving deliveries, checking accuracy, and querying discrepancies.
  • Participate in ordering and stocking procedures, maintaining reasonable stock levels within the retail environment.

**Required Skills and Qualifications:**

  • MCA course or working towards.
  • Excellent customer service skills.
  • Strong communication skills, including ability to recognize and overcome barriers to understanding language, deafness, and learning difficulties.
  • Familiarity with pharmacy computer systems and cash handling procedures.

**Benefits:**

  • A competitive salary, plus benefits.
  • Ongoing training and development opportunities.
  • A supportive work environment, committed to employee well-being.


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