Pharmacy Healthcare Assistant
4 weeks ago
**Job Summary**: We are seeking an experienced Pharmacy Healthcare Assistant to join our team at Whittington Health. As a key member of our pharmacy team, you will play a vital role in ensuring high-quality patient services and customer experience.
We offer a competitive salary of approximately £25,000 per annum, depending on experience, plus benefits.
Key Responsibilities:- Provide excellent customer service, responding to symptoms and queries from patients and customers.
- Process prescriptions and orders accurately, using the pharmacy's prescription tracking system.
- Sell over-the-counter (OTC) and pharmacy-only medicines, under the supervision of the Responsible Pharmacist.
- Assist with stock management, including receiving deliveries, checking accuracy, and querying discrepancies.
- Participate in ordering and stocking procedures, maintaining reasonable stock levels within the retail environment.
**Required Skills and Qualifications:**
- MCA course or working towards.
- Excellent customer service skills.
- Strong communication skills, including ability to recognize and overcome barriers to understanding language, deafness, and learning difficulties.
- Familiarity with pharmacy computer systems and cash handling procedures.
**Benefits:**
- A competitive salary, plus benefits.
- Ongoing training and development opportunities.
- A supportive work environment, committed to employee well-being.
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