Accommodation Operations Manager

1 week ago


Belfast, United Kingdom Kennedy Business Services Ltd Full time
Prestigious Hotel Development

**Job Overview**
Kennedy Business Services Ltd is proud to announce a new hotel development in Belfast, set to open in 2025. As part of this exciting project, we are seeking a skilled Accommodation Operations Manager to join our team.

**Key Responsibilities**
- Manage all aspects of housekeeping operations, ensuring seamless delivery of exceptional guest experiences.
- Supervise the housekeeping team, providing guidance on procedures and best practices.
- Develop and implement effective budgeting strategies, controlling expenses and optimising resources.
- Conduct regular inspections to maintain compliance with established cleanliness and safety standards.
- Collaborate with the Maintenance Department to ensure timely repairs and maintenance tasks.
- Foster strong relationships with guests, responding promptly to feedback and resolving complaints.
- Stay up-to-date with industry trends and best practices, applying knowledge to improve operational efficiency.

**Requirements**
- Proven experience as a Housekeeping Manager in a luxury or high-volume hospitality setting.
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
- Excellent organisational and time-management abilities, with attention to detail.
- Experience managing budgets, forecasting, and implementing cost control measures.
- Excellent communication and interpersonal skills, with a proactive and hands-on approach.
- Commitment to guest service excellence and passion for maintaining high standards.
- Proficiency in using relevant IT systems for reporting and operations management.

**Salary and Benefits**
Competitive salary based on experience: £45,000 - £60,000 per annum. Annual leave entitlement increases with service. Pension contributions matched by the company, with higher rates after one year.

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