Information Technology Risk Manager
3 weeks ago
About the Role:
This is an exciting opportunity to join our team as a Cyber Security Product Service Manager. As a key member of our team, you will play a critical role in delivering stable and high-quality day-to-day Cyber Security services through 3rd party suppliers.
You will be responsible for managing day-to-day relationships with relevant suppliers to ensure service management processes are delivered to contractual service levels. You will also monitor and quality assure 3rd party delivery of service management processes, identifying opportunities for improvement and implementing change where necessary.
This is a challenging and rewarding role that requires a strong understanding of SIAM service management frameworks, procedures, processes and technologies (i.e. SNOW). If you have experience working to Project Management methodology and/or Agile DevOps, we would like to hear from you.
Key Requirements:
- Proven experience in providing SIAM service management within a complex Operating Model.
- Evidence of managing suppliers to commercial framework agreements, ensuring value for money.
- Experience working to Project Management methodology and/or Agile DevOps.
- Expert in SIAM Service Management frameworks, procedures, processes and technologies (i.e. SNOW) with ITIL V3 certification (Intermediate - Service Operations), ITIL V3 Service Lifecycle Management / Expert certification.
- Significant experience of service management disciplines within the development life cycle and in-service delivery life cycle.
- Excellent communicator, able to convey technical information to non-technical stakeholders at all levels of the organisation.
What You Will Get:
- A competitive salary of £60,000 - £75,000 per annum.
- A comprehensive flexible benefits scheme, including pension contributions.
- Support for hybrid working arrangements.
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