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Customer Service Ambassador

1 month ago

Ludlow, Shropshire, United Kingdom Nationwide Building Society Full time
About the Role
Nationwide Building Society is seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. This role offers a unique opportunity to work in a fast-paced environment, providing excellent service to our members across various channels.

As a Customer Representative, you will be responsible for handling customer queries, resolving issues, and promoting our services. You will work closely with our team to achieve our goals and objectives, ensuring that our members receive exceptional service at all times.

The ideal candidate will have excellent communication skills, a strong passion for delivering outstanding customer service, and the ability to work effectively in a team environment. If you are a results-driven individual who is committed to excellence, we encourage you to apply for this exciting opportunity.

About Nationwide
Nationwide Building Society is the world's largest building society, with over 15 million customers across the UK. We pride ourselves on being a mutual organization, owned by our members, which allows us to make decisions that benefit everyone, not just shareholders. Our Purpose is to deliver Banking - but fairer, more rewarding, and for the good of society.

We offer a competitive salary of £25,000 per annum, plus benefits such as a personal pension, up to 2 days of paid volunteering, and access to training and development opportunities. If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, please apply for this role today.

Key Responsibilities
* Handle customer inquiries and resolve issues efficiently and effectively
* Promote our services and products to meet sales targets
* Work collaboratively with the team to achieve business objectives
* Provide excellent service to our members, both in person and over the phone
* Stay up-to-date with product knowledge and regulatory requirements

What We Offer
* Competitive salary: £25,000 per annum
* Benefits package, including personal pension and paid volunteering time
* Access to training and development opportunities
* Collaborative and dynamic team environment
* Opportunity to work in a fast-paced environment and develop new skills

This is an exciting opportunity for a customer-focused individual to join our team and make a real difference to our members' lives.