Instructional Technology Specialist
1 month ago
Company Overview
Education Systems Support Limited is a renowned SIMS support company that provides top-notch management information systems support and training to educational institutions. We pride ourselves on delivering exceptional services that meet the evolving needs of our clients.
Job Description
The successful candidate will serve as a Training and Support Officer, providing vital support and training to schools utilizing the SIMS Management Information System. This role requires strong communication and interpersonal skills to effectively collaborate with school staff.
Responsibilities
- Offer helpdesk support to customers via phone, email, or other communication channels.
- Deliver comprehensive training sessions to school staff on the use of SIMS, creating engaging and interactive training materials.
- Take the lead in managing key aspects of the software, including attendance, personnel, and pupil records.
Required Skills and Qualifications
To excel in this role, applicants should possess:
- A minimum of 2 years' experience in schools' MIS (Management Information System) environments, preferably with SIMS.
- Proven ability to create instructional materials, such as guides and training documentation.
- Exceptional customer service and communication skills, both written and verbal.
- A working knowledge of MS Office applications, particularly Word and Excel.
Estimated Salary: £35,000 - £40,000 per annum, depending on qualifications and experience. We strive to maintain a competitive salary range based on industry standards.
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