Uxbridge Office Support Team Member
3 days ago
We're seeking an experienced Customer Experience Agent to join our team in Uxbridge. As a key member of our office support team, you'll play a vital role in delivering exceptional customer service and driving sales growth.
Responsibilities include:
• Handling customer inquiries and resolving issues in a timely and professional manner
• Collaborating with colleagues to meet sales targets and exceed customer expectations
• Maintaining accurate records and updating customer information as needed
• Providing ongoing support to customers throughout their journey with easyStorage
You'll be working in a fast-paced office environment, where attention to detail and effective communication are essential. Previous customer service experience is required, along with a strong work ethic and a commitment to delivering outstanding results. If you're passionate about customer satisfaction and eager to take on new challenges, we'd love to hear from you.
Why Choose Us?
- Competitive salary: £24,500 per annum
- 25 days of holiday + bank holiday and birthday off
- Ongoing training and coaching
- Career progression in a fast-growing company
- Smart casual dress code
- FREE on-site parking
- FREE coffee/refreshments/fruits
- 20% OFF storage
- Summer & Xmas parties/company events
About Us:
At easyStorage, we're committed to providing a world-class service that sets us apart from traditional self-storage companies. By offering our unique easyPods service, we bring convenience and flexibility to our customers. Join us in shaping the future of self-storage and making a real difference in people's lives.
Requirements:
• Previous customer service experience
• Excellent communication and problem-solving skills
• Ability to work effectively in a team environment
• Strong attention to detail and organizational skills
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