Front of House Receptionist

6 months ago


Uxbridge, United Kingdom Cushman & Wakefield Full time

**Job Title**

Front of House Receptionist - Uxbridge
**Job Description Summary**

From corporate headquarters, regional offices and critical facilities, to industrial, manufacturing and R&D sites, C&W's Facilities Management team is dedicated to providing the safest, most efficient and cost-effective work environments.

Due to our continuous growth, we are currently looking to recruit for a Front of House Receptionist who will be based in Uxbridge. Part of your role will be to offer a warm, personal, direct and affirming service to the guests ensuring effective and memorable experiences.

As a Front of House team member, you should be able to perform in a fast-paced environment and manage challenging situations intelligently by offering instantaneous resolutions. Your day to day will include:

- Welcome all Occupiers & Guests to ensure their arrival and departure experience is genuine, friendly and efficient
- Provide Occupiers/Guests with acts of kindness to make them feel special and honoured
- Deliver exceptional and memorable Front of House experiences by providing 5-star service
- Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally; record any messages accurately
- Deal with any queries from Occupiers/Guests and offer assistance

For this role, we are looking for someone who has previous front of house experience within a receptionist capacity and ideally you will have come from a hospitality background.

You should also have experience in dealing with challenging situations, comfortable working within a fast paced environment and is organised with their daily tasks.



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