Customer Service Representative

3 days ago


Sittingbourne, Kent, United Kingdom Jewson Full time
Job Overview

Jewson, a leading building materials distributor in Northern Europe, seeks an exceptional Tool Hire Assistant to provide top-notch customer service and drive business growth.

This role offers a fulfilling and enjoyable work environment with opportunities for career advancement, competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

About the Role
  • Key Responsibilities:
  • Deliver and collect tools and equipment using a works vehicle, providing customers with expert guidance on site.
  • Clean and maintain tool hire equipment in the workshop.
  • Build strong relationships with customers, understanding their needs, and offering tailored advice and solutions.
  • Process customer orders, organise tool hire delivery and collection, and keep customers updated throughout the process.
  • Work in accordance with Health & Safety compliance.
What's in it for You?
  • A competitive salary of approximately £25,000 per annum.
  • Retirement Savings Plan (Pension) with Legal & General.
  • Life Assurance with a lump-sum death in service benefit of 2 x basic salary.
  • Access to WorkPerks, featuring hundreds of discounts via Reward Gateway.
  • Aviva Digicare+ Workplace App, including digital GP services, mental health consultations, and more.
  • Voluntary company benefits like Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, and Critical Illness Cover.
  • Employee Discount Scheme.
  • Refer a Friend programme.
  • New Reward and Recognition programme launching soon.
Requirements
  • Prior industry experience is preferred but not essential.
  • Excellent communication and people skills.
  • A customer-focused individual.
  • A full driving licence held for at least 1 year (manual transmission).


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