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Associate Support Specialist
2 months ago
About the Role
We are seeking a highly skilled and detail-oriented Associate Support Consultant to join our team at Manhattan Associates. As a key member of our support team, you will play a critical role in ensuring the smooth operation of our supply chain software solutions.
Key Responsibilities
- Analyzing and resolving functional issues that arise post-implementation in connection with supply chain software solutions.
- Working with analysts to provide issue resolution utilizing supply chain technologies and performing testing of client-specific enhancements in a timely manner.
- Providing exceptional client communication and support, ensuring timely resolution of issues and maintaining a high level of customer satisfaction.
- Collaborating with the support team to identify and implement process improvements, ensuring efficient and effective issue resolution.
Requirements
- Strong analytical and problem-solving skills, with the ability to think critically and resolve complex issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
- Fluent (spoken and written) in English, with the ability to communicate complex technical information in a clear and concise manner.
- Bachelor's degree in logistics, engineering, computer science, mathematics, or equivalent through business experience.
What We Offer
At Manhattan Associates, we believe in providing our employees with the support, encouragement, and opportunities they need to succeed. We offer a dynamic and inclusive work environment, with a focus on collaboration, innovation, and continuous learning.
How to Apply
If you are a motivated and detail-oriented individual with a passion for supply chain software solutions, we encourage you to apply for this exciting opportunity. Please connect with our EMEA Recruiter, Keith McCartney, on LinkedIn or click the "Apply" button to submit your application.
