IT Asset Management Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom Accolite Full time
Job Summary

We are seeking a highly skilled IT Asset Management Specialist to join our team at Accolite. The successful candidate will be responsible for driving accuracy and completeness of IT asset lifecycle stages, attributes, and data quality.

Key Responsibilities
  • Drive accuracy and completeness of IT asset lifecycle stages and attributes.
  • Improve 'evidenced' and 'accuracy' scores through Technology Asset Inventory reconciliation engine.
  • Maintain mapping of reported asset lifecycle stages to ITAM Standard.
  • Manage scope of asset attributes required for ITAM.
  • Identify authorized assets and create/maintain register of IT asset inventory data quality issues.
  • Report and observe IT asset data quality.
  • Develop and execute data validation processes.
  • Ensure accuracy of lifecycle attributes for assets.
  • Support compliance and audit requirements.
Requirements
  • Bachelor's degree.
  • Experience with ServiceNow.
  • ITIL4 Foundations.
  • ITAM/Configuration Management.
  • Problem Management: Kepner-Tregoe method or 5 why's method.
  • JIRA Project Management.
Preferred Skills
  • Knowledge of ServiceNow, SharePoint, PowerBI, and JIRA.
  • Strong written/verbal communication skills.
  • Strong Client (Internal) Management & Stakeholder Management Skills.
  • Strong Data Analytical skills.
  • Ability to set and meet deadlines.
  • Excellent attention to details.
  • Strong sense of ownership and accountability.
  • Ability to work as part of a multi-region distributed team.
  • Individual must be able to multi-task effectively.
Desired Skills
  • Critical Thinking/Problem Solving.
  • Systems Thinking/Solution Design.
  • Institutional knowledge of IT processes and systems.
  • Excellent written and verbal communication.
  • ServiceNow report building.
  • ServiceNow Performance Analytics.
  • Power BI report building.
  • ITAM/CMDB implementation.

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