Care Floor Administrator

7 days ago


Nantwich, Cheshire East, United Kingdom Bupa Full time

Job Title: Care Floor Administrator

About the Role:

We are seeking a highly organized and efficient Care Floor Administrator to provide administrative support to our Care Home and Head of Care. As a key member of our team, you will be responsible for maintaining accurate records, tracking progress, and ensuring a professional and efficient service is provided at all times.

Key Responsibilities:

  • Maintaining DoLs applications and tracking progress
  • Entering incidents, accidents, complaints, and compliments on the Datix system
  • Ensuring accurate inventory of medical equipment and adequate stock levels
  • Updating and maintaining relevant systems and electronic files
  • Assisting with telephone handling and reception duties
  • Booking hospital transport and dealing with residents' post

Requirements:

  • Minimum of 5 GCSEs (or equivalent) at Grade C or above (including English and Maths)
  • Level 3 NVQ in Business Administration
  • Previous experience in an office environment and confident using Microsoft Office
  • Friendly and professional demeanor, with excellent communication skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Supportive and collaborative team environment
  • Recognition and rewards for outstanding performance

About Us:

Bupa is a health insurer and provider, dedicated to helping people live longer, healthier, happier lives. We are a values-driven organization, committed to being brave, caring, and responsible in everything we do.



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