Practice Reception and Administration Assistant

1 week ago


Brentford, Greater London, United Kingdom NHS Full time

We are seeking a highly organized and efficient Practice Reception and Administration Assistant to join our team at The Albany Practice. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our practice.

Key Responsibilities

Your key responsibilities will include:

  • Answering phone calls, taking messages, and directing patients to the correct department
  • Processing patient requests, including appointment bookings and repeat prescription requests
  • Scanning documents and managing medical records
  • Providing administrative support to our clinicians, including data entry and preparing reports

You will work closely with our clinical staff to provide excellent patient care and ensure the effective running of our practice.

Person Specification

To be successful in this role, you will need:

  • GCSEs (or equivalent) particularly in English, Maths, and Science
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment

The salary for this role is approximately £22,000 per annum, depending on experience.



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