Head of Office Leadership Position

4 weeks ago


Dartford, Kent, United Kingdom NHS Blood and Transplant Full time
Job Summary

We are seeking a highly skilled and experienced individual to fill the role of Head of Office for the Chief Nursing Officer at NHS Blood and Transplant. This is a unique opportunity to contribute to the success of our organisation and make a significant impact on the lives of our donors and their families.

The successful candidate will be responsible for providing administrative support to the Chief Nursing Officer, managing day-to-day activities, and prioritising workload. They will also be responsible for liaising with external agencies and internal stakeholders at Executive and Board levels.

Main Responsibilities
  • Tracking and controlling workflow within the Chief Nursing Officer's office, delegating tasks to the Nursing Senior Management team as needed.
  • Providing administrative support to the Nursing SMT, managing day-to-day activities for the Chief Nursing Officer, prioritising workload, and handling issues in their absence.
  • Liaising with external agencies and internal stakeholders at Executive and Board levels.
  • Line managing Executive Assistants and Personal Assistants for the Nursing SMT, ensuring effective and consistent services.
  • Promoting cohesive working relationships and minimizing silo working within administrative services and among senior leaders.
  • Conducting preliminary impact assessments of the effect of any decision on the Senior Management Team of the Directorate.
  • Coordinating and managing projects on behalf of Chief Nursing Officer and liaising with key stakeholders, including in wider directorates.
  • Acting as the primary point of contact and escalation for administrative matters within the Chief Nursing Officers office, for all internal and external correspondence, addressing queries and resolving matters appropriately.
About You

We are looking for a highly skilled and experienced individual who has a proven track record of working with senior leaders in a performance and/or business support type role/duty. The successful candidate will have experience of staff management, project and budget management, and delivering people-related projects on behalf of senior management.

They will also have a good basic knowledge of relevant statutory directives, such as GDPR and Equality and Diversity Directive. A Master's degree or relevant demonstrable experience in business administration is also desirable.

We offer a competitive salary and benefits package, including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and a competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.



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