Customer Service Representative

3 weeks ago


Shrewsbury, Shropshire, United Kingdom ESS Full time

We are seeking a passionate and enthusiastic Customer Service Assistant to join our team at Defence. As a key member of our team, you will play a vital role in delivering exceptional customer experience and contributing to the success of our business.

Your Key Responsibilities:

  • Prepare high-quality food that delights our clients and customers
  • Create attractive food and counter displays
  • Represent Defence and maintain a positive brand image
  • Handle cash and operate the cash register
  • Comply with Food Handling & Hygiene standards
  • Comply with Health & Safety regulations

Our Ideal Candidate:

  • Must have an enthusiastic can-do attitude and a passion for delivering excellent customer service
  • Be an excellent team player with a desire to succeed in their role
  • Thrive working under pressure and have outstanding timekeeping and reliability
  • Have a safety-first mindset and be committed to maintaining a positive brand image
  • Have experience within a similar catering-related role, or be willing to learn and develop new skills

We are an equal opportunities employer and welcome applications from all qualified candidates. As a key player in the Defence sector, we strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive.



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