Concierge Night Operations Specialist

3 weeks ago


City of London, Greater London, United Kingdom St Mungo's Full time

Job Description

The Night Concierge will be responsible for providing a welcoming and safe environment for clients at night, including patrolling the premises, responding to emergencies and reporting incidents.

You will work closely with other teams to ensure that clients receive the support they need, and that the premises are maintained in a safe and clean condition.

A key aspect of this role is building relationships with clients and colleagues, and promoting a positive and respectful culture within the service.

Key Responsibilities:

  • Provide a first point of contact and safeguarding to clients at night
  • Deal with emergencies and report incidents or maintenance issues
  • Monitor the CCTV system and undertake regular health and safety checks on patrols
  • Communicate with colleagues and other teams as needed

Requirements:

  • Good communication and basic IT skills
  • Ability to stay alert and awake during shifts
  • Basic knowledge of health and safety procedures

Benefits:

  • Paid training and development opportunities
  • Opportunities for career progression
  • A supportive and inclusive work environment


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