Customer Service Representative

1 week ago


Bournemouth, Bournemouth, United Kingdom Vitality Full time
About the Role

Vitality is seeking a Customer Service Adviser to join our Adviser Service Health team. As a key member of our team, you will be responsible for providing exceptional customer service to our business partners and brokers.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to adapt to changing situations. You will be working in a fast-paced environment, collaborating with your team to build close professional relationships and support the servicing needs of our business partners.

Key Responsibilities

  • Take inbound calls and communicate via email with a strong focus on interacting in a professional yet personable manner in a business-to-business environment.
  • Work collaboratively to build close professional relationships and support the servicing needs of our business partners and brokers.
  • Adapt to changing situations and prioritize workload to ensure excellent customer service.

What We Offer

  • A competitive salary and amazing benefits, including a bonus scheme, pension, and award-winning health insurance.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

We are committed to creating an environment that embraces you as you are and enables you to be your best self. If you are passionate about delivering exceptional customer service and have a strong desire to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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