Debt Collection Expert
3 weeks ago
We are seeking a highly skilled Debt Collection Expert to join our team at White Oak UK.
This is an exciting opportunity for a motivated individual to take on a challenging role in the collections industry.
The successful candidate will be responsible for collecting outstanding debts, delivering a consistent and professional level of service, achieving targets within the team, handling calls promptly, and ensuring company policies and procedures are followed.
Salary Information
We offer a competitive salary of £28,000 - £35,000 per annum, depending on experience.
Responsibilities- Collecting outstanding debts from customers.
- Delivering a consistent and professional level of service.
- Achieving targets within the team.
- Handling calls promptly and ensuring company policies and procedures are followed.
- Negotiating settlements with customers in line with our policy.
- Setting up long term payment arrangements if required.
- Escalating customer debts to the litigation team if required.
To succeed in this role, you will need:
- Excellent communication skills in all forms.
- Confident telephone manner.
- Strong negotiation skills.
- Proven experience of working in a collections role.
- Ability to work under pressure.
- Persuasive and persistent.
- Self-motivated.
- Strong time management skills.
- Account management experience.
- High attention to detail.
We offer a range of benefits, including:
- A competitive salary.
- Ongoing training and development opportunities.
- A supportive and dynamic team environment.
- The chance to make a real difference in the lives of our customers.
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