Service Design Lead
3 days ago
At Zebra People, we're seeking a skilled Service Designer to lead our service experience design efforts.
Location: Hybrid - 8 days/month in the office (London or Leeds)
Estimated Salary: £45-55k per annum
Experience: 2-3+ years of service design experience
The ideal candidate will have expertise in designing services across physical and digital spaces, with a background in larger, complex organizations. They will possess strong collaboration skills, stakeholder management expertise, and a proactive approach to maintaining momentum in ambiguous environments.
We are looking for someone who can drive impactful service improvements in an evolving, ambiguous space and enhance physical and digital touchpoints. The successful candidate will play a pivotal role in shaping how we deliver meaningful services to our users and partners.
What We Offer:
- A supportive, forward-thinking team environment
- Ongoing professional development opportunities
- A chance to work on high-impact projects that make a real difference
Interview Process:
- Introductory chat with the hiring manager
- Task and meet-the-team session (in-person)
- Final chat with a senior stakeholder
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