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Senior Sales Consultant

2 months ago

London, Greater London, United Kingdom Outside The Box Recruitment Ltd Full time

Job Opportunity:

We are seeking an experienced Senior Sales Consultant to join our team at Outside The Box Recruitment Ltd. As a Senior Sales Consultant, you will be responsible for providing exceptional customer service and driving sales growth in our luxury menswear department.

Key Responsibilities:

  • Reporting to the Store General Manager and Assistant Manager
  • Knowledge of men's made to measure is essential - understanding formalwear construction and vocabulary to tell the story behind the design, cloth and fit, of each product
  • Selling, styling and understanding fitting / pinning when necessary
  • Confident to attend styling and fittings at clients' homes/hotels when required
  • Cultivating exceptional client relationships with local and international clients
  • Establishing action plans and strategies to increase and develop your client base
  • Efficiently developing the client portfolio, including networking outside the boutique
  • Participating in client events as well as high-ticket client events
  • Bringing to life the client experience
  • Maintaining an excellent level of product knowledge, understanding products, trends and collections
  • Elegant grooming standards at all times whilst representing the brand
  • Achieving weekly/monthly store targets with the team
  • Link selling across all product groups
  • Working closely as a part of a team

Ideal Candidate:

  • A minimum of 5 years experience in luxury made to measure/formal menswear is essential
  • Confident and experienced in pinning/fitting to assist with alterations
  • A passion to deliver exceptional customer service
  • Strong sales techniques and clientelling – a personal client book is an advantage
  • Excellent interpersonal and communication skills
  • A warm and friendly personality that can build positive relationships easily with both clients and team - no egos here
  • Excellent command of English (written and oral), a second language is a plus
  • Strong drive to succeed and be a shining support and example to team
  • Proficiency in Microsoft Office and email is required

Benefits:

  • 1% Commission, bonus, free uniform, and pension benefits package