Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Advisor to join our team in Stoke-on-Trent. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
- Resolve customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless service delivery and meet customer expectations.
- Stay up-to-date with company policies, procedures, and product knowledge to provide accurate information to customers.
What We Offer:
- A competitive salary of up to £25,000 per annum.
- A full uniform and free gym membership.
- Fully expensed external events.
About Our Company:
We are a leading online car leasing company in the UK, recognized for our exceptional customer service and commitment to excellence. Our team is dedicated to providing a world-class experience for our clients, and we are looking for like-minded individuals to join us on this journey.
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