German Speaking Customer Service Advisor
1 month ago
We're seeking a highly skilled and fluent German-speaking Customer Service Advisor to join our team in Slough. As a key member of our Consumer and Shopper Engagement Team, you'll be responsible for handling customer inquiries in German and English, providing exceptional service, and resolving complex issues.
Main Responsibilities- Respond to customer inquiries in German and English, both spoken and written.
- Build strong relationships with customers through engaging and empathetic communication.
- Assess and resolve customer issues quickly and efficiently using our CRM tools.
- Cover a variety of shifts and weekends to ensure excellent customer service.
- Represent the LEGO brand through our unique tone of voice.
- Prioritize and multitask to meet customer expectations.
We offer a range of benefits, including:
- Family Care Leave - enhanced paid leave options for important times.
- Insurances - life and disability insurance for peace of mind.
- Wellbeing - resources and benefits to nurture physical and mental wellbeing.
- Colleague Discount - generous discount on LEGO products from day one.
- Bonus - performance-based bonus scheme.
- Workplace - hybrid work policy with a minimum of 2 days in the office and 3 days from home per week.
We're committed to equal employment opportunity and equal pay, and we welcome applicants from diverse backgrounds. If you're passionate about delivering exceptional customer service and have a flair for German language, we'd love to hear from you.
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German Speaking Customer Service Representative
1 month ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe're seeking a highly skilled and customer-focused German speaking Customer Service Advisor to join our team in Slough. As a key member of our Consumer and Shopper Engagement Team, you'll be responsible for handling customer inquiries and providing exceptional support in both English and German.Our team handles over three million queries...
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German Speaking Customer Service Representative
4 weeks ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleWe're seeking a skilled Customer Service Advisor to join our team at The LEGO Group. As a German speaking representative, you'll be responsible for providing exceptional customer service to our clients in Germany and other countries.Main ResponsibilitiesRespond to customer inquiries in German and English, both verbally and in writing.Build...
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German Speaking Customer Service Representative
4 weeks ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleThe LEGO Group is seeking a skilled Customer Service Advisor to join our team in Slough. As a German speaking representative, you will be responsible for responding to customers in German and English, providing excellent service and support to our customers.Main ResponsibilitiesRespond to customers in German and English, both spoken and...
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German Speaking Customer Service Representative
4 weeks ago
Slough, Slough, United Kingdom The LEGO Group Full timeAbout the RoleThe LEGO Group is seeking a highly skilled and fluent German speaking Customer Service Advisor to join our team in Slough. As a key member of our Consumer and Shopper Engagement Team, you will be responsible for handling customer inquiries in German and English, providing exceptional service and support to our customers.Main...
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German Speaking Customer Service Representative
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