Senior Service Consultant

6 hours ago

Loughborough, Leicestershire, United Kingdom Pentagon Motor Group Full time
{"Job Title": "Senior Service Consultant", "Job Description": "

About the Role

Pentagon Motor Group is seeking a highly skilled Senior Service Consultant to join their Loughborough team.

The ideal candidate will have previous experience as a Service Advisor/Consultant and a proven track record of delivering exceptional customer service in a fast-paced environment.

Responsibilities include:

  • Meeting and greeting customers, ensuring a high level of customer satisfaction.
  • Liaising with customers to understand their requirements and advising on the best course of action.
  • Maintaining Service/MOT Planners and Workshop Loading, ensuring efficient workflow and customer communication.
  • Administration duties, including pre-populating job cards and keeping customers informed of vehicle status.

The successful candidate will be a team player with excellent communication skills, a positive attitude, and a willingness to learn and develop.

What We Offer

Pentagon Motor Group offers a comprehensive benefits package, including:

  • 30 days holiday per year, increasing with length of service.
  • Recommend a Friend Scheme.
  • Discounted days out with family and friends.
  • Retail discounts saving £££'s on shopping and dining out.
  • Fully funded, Nationally Recognised Qualifications.
  • Manufacturer specific training.
  • Salary Finance.
  • 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
  • Team member Pension Scheme contributions.
  • Friends & family Customer Referral Payments.
  • Discounts on products and services provided for family and friends.

We pride ourselves on offering exceptional training and development opportunities, along with realistic career paths for each member of our team.

", "Company Description": "Pentagon Motor Group is a leading automotive retailer with a strong reputation for customer service and excellence."}

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