Training Operations Manager
5 days ago
We are seeking an experienced Training Operations Manager to join our team at HelloFresh. This role will play a pivotal part in ensuring the successful onboarding, training, and development of our new and existing employees across various departments.
Responsibilities- Manage a large team across multiple shifts to meet KPIs on time.
- Engage and develop team members to reach optimal performance and potential.
- Role model and enforce adherence to company values (DNA).
- Address daily colleague queries, collaborating with HR and Training as needed.
- Support the Training Manager in onboarding, introducing new hires to values, policies, and job tasks.
- Monitor training effectiveness, attendance, and update materials regularly.
- Collaborate with department heads and Training Manager to identify training needs and create materials.
- Provide guidance to Training Supervisors to ensure consistency in training.
- Maintain accurate training records, including attendance, evaluations, and progress.
- Identify and improve gaps and inefficiencies in current processes.
- Ensure compliance with Food Safety, Health & Safety standards, reporting incidents or concerns.
- Undertake basic problem-solving, escalating to Training Manager as needed.
- Ensure compliance with Standard Operating Procedures (SOPs).
- Lead or participate in ad hoc projects as required.
We are looking for a candidate with proven experience in training management and leadership skills. The ideal candidate should have:
- Proven experience in training management.
- Strong team management and leadership skills.
- Ability to manage stakeholder expectations effectively.
- Project management expertise.
- Exceptional organizational skills with attention to detail.
- Excellent communication skills, able to engage and influence stakeholders.
- Proficiency in Microsoft Excel and Google Sheets.
- Knowledge of training techniques and their implementation.
- Experience in maintaining a training matrix.
In return for your hard work and dedication, we offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus a range of benefits including:
- 70% off HelloFresh or Green Chef boxes.
- Company pension scheme.
- Comprehensive health benefits, including private medical insurance, dental, and family cover options.
- Access to professional development and coaching programs.
- Mental health support, including an Employee Assistance Program and mental health first aiders.
- Eye care and Cycle-to-Work schemes.
- Group Life Assurance.
- Gym membership support.
We are based at The Windmill, 1 Holme Lane, Spondon Derby DE21 7HW, and the working hours are Monday - Friday Onsite.
Next StepsYour application will be reviewed, and if successful, a member of our Talent Acquisition Team will be in touch within two weeks. As part of our recruitment process, we undertake a Disclosure and Barring Service (DBS) check for all successful candidates.
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