Task Management Specialist
2 months ago
About the Role
The Service Support Lead will play a crucial role in managing the coordination of external support contracts within the Infrastructure Organisation. This involves effectively maintaining and coordinating an external support services capability, ensuring that outsourced and internal support are delivered to schedule, quality, and cost.
Key Responsibilities
- Coordinate all task dependencies internal and external to ensure timely delivery of outsourced and internal support.
- Identify trends and single points of failure, and make recommendations for potential improvements and optimisations.
- Provide continued improvement recommendations, highlighting additional cost-effective activities that could be conducted.
- Hold regular meetings with Service Management to update on current tasking performance and coordinate on future scheduled tasking.
- Introduce consistent reporting metrics.
Requirements
- Excellent stakeholder relationship skills.
- Knowledge of the Royal Navy and its processes.
- Commercial awareness.
- Resource allocation.
- Knowledge of Risk Management.
- Process creation and Management.
Qualifications
- English and Maths GCSE or equivalent.
- UK full driver's license.
Security Clearance
- The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.
- Many of the positions within our company are subject to national security clearance and Trade Control restrictions.
What We Offer
- Generous holiday allowance.
- Matched contribution pension scheme up to 8% of salary, with life assurance.
- Employee share scheme.
- Employee shopping savings portal.
- Payment of Professional Fees.
- Reservists in the armed forces receive 10-days special paid leave.
- Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
- 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
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