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2nd-Line IT Engineer

2 months ago


Basingstoke, Hampshire, United Kingdom Hotality IT Solutions Full time

We're seeking a highly skilled 2nd-Line IT Engineer to join our team at Hotality IT Solutions in Basingstoke. As a key member of our technical team, you will be responsible for providing technical support and maintenance services to our clients across the UK.

Job Description:

This role involves working on a variety of projects, including installing and implementing new IT solutions and services, as well as providing proactive and reactive IT assistance to customers. You will work closely with our team to ensure that our clients receive exceptional service and support.

You will be required to have previous experience supporting Windows operating systems, Active Directory, and general IT desktop-based support. A valid UK driving license is also essential.

Requirements:
  1. Previous experience supporting Windows operating systems
  2. Experience with Active Directory and general IT desktop-based support
  3. Valid UK driving license
  4. Ability to work under pressure and meet deadlines
  5. Excellent communication and problem-solving skills

We offer a competitive salary between £20,000 - £29,000 per annum, depending on experience. In addition to your salary, you will benefit from private medical cover, a great workplace pension scheme, training in various IT systems and services, and regular team meals and away-days.

About Us:

Hotality IT Solutions is a leading provider of IT services to the hospitality industry. We pride ourselves on delivering exceptional service and support to our clients, and we're looking for someone who shares our passion and commitment to excellence.

We offer a positive and rewarding work environment, with opportunities for professional development and growth. If you're passionate about IT and enjoy working with people, we'd love to hear from you.