High-Pressure Excel Support Role

2 weeks ago


London, Greater London, United Kingdom ARC IT Recruitment Full time
Job Summary:
We are seeking an experienced Trade Floor Support Associate to join our team in London/Hybrid. As an Excel expert with a passion for high-pressure environments, you will play a crucial role in ensuring seamless trading operations by providing technical support to traders, resolving issues efficiently, and maintaining critical systems.

Salary:$95,000 - $130,000 per annum (depending on experience)

Key Tasks:
  1. Provide technical support to traders, resolving issues efficiently and maintaining critical systems.
  2. Develop and maintain Excel-based workflows, troubleshoot issues, and handle quant library installations.
  3. Collaborate with traders to understand their challenges, identify solutions, and communicate progress clearly and effectively.
  4. Work with real-time data feeds, including market data, Bloomberg (BBG), Risk/Pvs, and Trade Blotter systems.
  5. Liaise with IT teams to articulate and resolve technical issues, ensuring minimal disruption to trading activities.
  6. Use your knowledge of financial instruments (Futures, Swaps, Cross-Currency Swaps, FX Forwards) to support trading operations.
  7. Debug Python code, suggesting fixes and improvements as needed.
  8. Maintain a calm, professional approach under pressure in a fast-paced trading environment.

Essential Skills:
  • Previous experience in a trading environment.
  • Strong Excel skills, including advanced formulas (nested formulas), data manipulation, and troubleshooting.
  • Experience with managing Excel add-ins and quant library setups.
  • Exposure to real-time market data feeds and trading systems.
  • Solid understanding of financial markets and trading instruments.
  • Excellent communication skills to interact with traders and IT teams effectively.
  • Basic Python programming skills, with the ability to debug and resolve issues.
  • A proactive mindset, able to work autonomously and prioritize effectively in high-pressure situations.


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