High-Net-Worth Account Manager

3 weeks ago


London, Greater London, United Kingdom Excel Winner Full time
Job Title: Client Relationship Manager Professional

We are seeking a skilled High-Net-Worth Account Manager to join our team at Excel Winner, a leading developer in the Thames City project. The successful candidate will be responsible for building and maintaining strong relationships with high-value clients.

Salary: Estimated £60,000 - £80,000 per annum

About the Role:

This critical position involves delivering exceptional service, anticipating client needs, and implementing tailored strategies to exceed expectations.

Responsibilities:
  • VIP Client Satisfaction: Manage and fulfill all VIP requests in a timely and professional manner.
  • Develop Relationships: Build and maintain strong, long-term relationships with high-net-worth clients.
  • Proactive Support: Anticipate and address potential issues before they arise, providing solutions and support to enhance the overall customer experience.
Requirements:
  • Possess a degree in Business, Marketing, Hospitality, or a related field.
  • Hold good experience in luxury hotel customer service, account management, or a similar role, with a focus on high-net-worth/Ultra high-net-worth clients.
  • Demonstrate ability to cater to ultra-wealthy clientele, particularly those from China, Hong Kong, or other Asian markets.


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