Care Manager
3 weeks ago
We are seeking an experienced and motivated Care Manager to join our expanding team at Home Instead. As a key member of our leadership team, you will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care for our clients.
Key Responsibilities- Work closely with the Director and Registered Operations Manager to coordinate the setup, growth, and development of our high-quality private domiciliary care service for older people in the local area.
- Network in the local community to raise awareness of our service and promote the highest standards of care and service.
- Offer support and leadership to the care team, ensuring effective management of client relationships and staff performance.
- Converting new client enquiries and coordinating staffing rotas to ensure seamless delivery of care services.
- Maintain accurate records and documentation in accordance with legal and organisational requirements, ensuring compliance with relevant UK legislation and regulations.
- Perform quality assurance visits for clients, continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered.
- Effectively manage complaints and incidents, using findings to initiate improvements and drive quality enhancements.
- Responsibility and ownership of Key Performance Indicators, undertaking monthly audits to ensure compliance and quality standards.
- Promote a positive culture in line with the Home Instead ethos and values, working collaboratively with the Registered Manager of our South East Northumberland office to ensure consistency across both offices.
- Experience in a management role in health and social care is essential.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent organisational and time management abilities, with a keen attention to detail.
- Ability to work well and accurately under pressure, remaining responsive, agile, and calm while dealing with multiple priorities.
- Flexibility to meet demands of the business, including participating in an on-call rota.
- Knowledge of relevant UK legislation and regulations governing the provision of care services, including CQC regulations.
- Good working knowledge of IT Systems, with experience of Microsoft Office and ability to work with large databases and virtual communication platforms.
- A relevant qualification in health or social care (e.g., NVQ Level 5 in Health and Social Care or equivalent) or the commitment to gaining the qualification within a set timeframe.
- A competitive salary of £28,000.00-£32,000.00 per year.
- A bonus scheme and performance bonus.
- A range of benefits, including company events, company pension, employee discount, health and wellbeing programme, on-site parking, referral programme, sick pay, and store discount.
- A flexible schedule, including Monday to Friday and weekend availability.
- A driving licence (preferred).
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Care Manager
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Blyth, Northumberland, United Kingdom Home Instead Senior Care Full timeJob Title: Care Manager - Domiciliary CareWe are seeking a highly skilled and experienced Care Manager to join our team at Home Instead Senior Care. As a Care Manager, you will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care.Key Responsibilities:Work closely with the Director and Registered...
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Care Manager
4 weeks ago
Blyth, Northumberland, United Kingdom Home Instead Senior Care Full timeJob Title: Care Manager - Domiciliary CareWe are seeking a highly skilled and experienced Care Manager to join our team at Home Instead Senior Care. As a Care Manager, you will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care.Key Responsibilities:Work closely with the Director and Registered...
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Blyth, Northumberland, United Kingdom Home Instead Full timeJob DescriptionThis is an exciting opportunity for a highly skilled and experienced care manager to join our expanding team at Home Instead.As a care manager, you will be responsible for the growth and development of our domiciliary care services, ensuring outstanding quality care. You will work closely with the registered operations manager to take the...
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