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Assistant Store Manager

2 months ago

Portsmouth, Portsmouth, United Kingdom British Heart Foundation Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team in Southsea. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Support the Store Manager in the day-to-day running of the store and take full responsibility in their absence.
  • Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
  • Contribute towards the success of the store by ensuring the highest standard of customer service, achieving targets, and maintaining a high standard of visual merchandising.
  • Maximise sales through physical and digital channels, and support with the recruitment and development of volunteers.
  • Work with the manager to generate stock and achieve expectations within campaign activities.
What We're Looking For
  • Experience in a customer-facing role and supervisory experience.
  • Commercially driven to encourage new ideas and an inclusive approach to developing teams.
  • Passion for delivering exceptional customer service and achieving the highest retail standards.
  • Results-driven but with a recognition of the right result, right way.
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have a strong culture of internal progression and offer a range of benefits, including 38 days annual leave, holistic support leave, and a pension with employer contribution.

We are committed to creating an environment where all our colleagues and volunteers can succeed. Our Equality, Diversity, and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups, help us achieve this goal.