Progress Coach

4 weeks ago


Guildford, Surrey, United Kingdom Study Group Full time

Job Overview

To provide progression support and advice to students, maximising student outcomes, achievement, and satisfaction levels.

About the Role

  • Support students to maximise their chances of progressing to their chosen degree course, ensuring the best possible student experience and achievement.
  • Provide personal tutoring support to students throughout the semester.
  • Gather student information from Personal Tutors to establish ways of supporting students.
  • Refer students to appropriate Study Groups, Universities, or external services where necessary.
  • Communicate with non-progressed students as directed by the Head of Progression & Support.
  • Support the Student Experience & Transition Co-ordinator in organising events for student development.
  • Support the Student Experience and Transition Officer in formalising and organising Student Rep training.
  • Attend Student Forum meetings and record accurate minutes.
  • Support effective interaction with Alumni, facilitating student involvement.

About You

  • Level 4 Qualification (desirable)
  • Experience in providing academic and/or pastoral support to international/ESL students.
  • Experience in building strong working relationships with internal and external colleagues.
  • Experience in using data and reporting systems.
  • Experience in time management, prioritising work, forward thinking, and planning.
  • Experience in organising events and activities.
  • Experience in being flexible and working to tight deadlines.

About Us

Study Group is a leading international education provider dedicated to helping students worldwide achieve their full potential. With university partnerships and a range of study programmes, we provide students with the resources and guidance they need to succeed.

Organisational Compliance

Study Group is committed to safeguarding and recognises its importance in enabling the best possible student experience and outcomes. Successful applicants will undergo various checks, including Criminal Background Checks, ID and Right to Work checks, and Education Verification.


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