Work Coordinator Specialist

6 days ago


Plymouth, Plymouth, United Kingdom CV-Library Full time
Work Coordinator Job Overview

We are seeking a highly organised and communicative Work Coordinator to work on a part-time, permanent basis. The successful candidate will be working 24 hours per week and will receive a competitive salary of £14,976 (£24,960.00 full time equivalent) per annum plus excellent benefits.

Main Responsibilities:
  • Prioritise and schedule backfill and reinstatement tasks.
  • Reschedule jobs that fall out of programme.
  • Manage contract requirements for a range of jobs.
  • Handle calls and schedule a variety of works.
  • Validate each job to ensure required information is available.
  • Manage customer and client relationships.
  • Ensure all regulatory information is updated and logged in real time with status updates on the internal system.
  • Provide an efficient and flexible response to operational issues, maintaining service delivery levels and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales.
Requirements:
  • A good level of education.
  • Previous experience in call handling and scheduling.
  • The ability to operate a computerised database system.
  • Good knowledge of office working systems.
  • Excellent communication skills.
  • The ability to work independently and as part of a team.
  • Demonstrate strong analytical skills and the ability to manage change.
Benefits:
  • A pension scheme.
  • 23 days Annual Leave, plus Bank Holidays.
  • Cycle to Work scheme.
  • Liberty Sense Awards – employees nominated by colleagues for living the Liberty values receive a high street voucher.
  • YuLife: Life Insurance/Death in service benefit (2x annual salary value), Smart Health, Best Doctors, Mental Health Support, Online Health Check, Nutrition consultations, Online fitness program, YuMatter+ Employee Assistance Programme, Free will writing, Reward scheme for healthy behaviors, Exclusive membership and wellbeing product discounts, Medicash Health Cash Plan.

In addition to the above, we look to invest in employee up-skilling and development, ensuring competency and compliance to industry standards, and offering additional training where appropriate to give you the skills needed to deliver the service required.

This role requires a strong analytical mind, good organisational skills, and the ability to work effectively in a team environment. If you are a motivated individual looking for a rewarding career opportunity, please apply.



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