Store Operations Manager

1 month ago


Dunstable, Central Bedfordshire, United Kingdom Moto Full time

Role Overview

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This exciting role involves leading a team of professionals in delivering exceptional customer service and sales within the Costa Coffee store at Moto services.

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About You

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We are seeking an experienced Store Manager to join our team, who has a proven track record in managing and leading teams in high-volume retail or catering environments.

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The Job Description

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As a Store Manager, you will be responsible for ensuring the store achieves its financial targets, supporting and developing your team, and adhering to brand standards.

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You Will Get

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* Annual bonus up to *£7,800pa*

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* Up to £400 reward for every successful refer a friend recruited

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* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance

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Key Responsibilities

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• Ensure that the store achieves its financial targets

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• Support and develop your team to ensure each colleague feels valued and able to grow professionally

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• Adhere to and ensure delivery of brand standards

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• Overall responsibility for driving consistent high-quality customer service and sales

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• Lead shifts, including opening and closing the store

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Your Skills and Qualifications

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We are looking for someone with:

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  • ">
  • A proven track record in managing and leading teams in high-volume retail or catering environments">
  • Previous experience working to and delivering against budgets, P&L, labour costs, and ratios">
  • An ability to build strong relationships with stakeholders">
  • Previous experience motivating and increasing the performance of your team through mentoring, training, and succession planning">
  • An ability to remain calm under pressure">
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About Us

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Moto is a leading provider of roadside services, and we are committed to delivering exceptional customer experiences across our stores. As a Store Manager, you will have the opportunity to shape the culture and drive results within your team.

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Salary

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The estimated annual salary for this role is around £29,000, depending on your experience and qualifications.



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