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Sales and Marketing Coordinator
2 months ago
We are seeking a highly skilled and motivated Sales Administrator to join our team at Si Recruitment. As a Sales Administrator, you will play a crucial role in building strong relationships with our clients and customers, providing exceptional customer service, and driving sales growth.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for processing customer orders, managing customer inquiries, and providing solutions to customer complaints.
Key Responsibilities:
- Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.
- Order Processing: Process customer orders, manage order data, and ensure accurate and timely delivery of products.
- Relationship Building: Build and maintain strong relationships with customers, understanding their needs and preferences, and providing tailored solutions.
- Communication: Communicate effectively with customers, colleagues, and management, ensuring clear and concise communication.
- Problem Solving: Identify and resolve customer complaints, working closely with the customer and the business to find solutions.
Person Specification:
- Excellent Communication Skills: Clear and concise communication, both written and verbal.
- Technical Skills: Proficient in Microsoft Excel and Outlook, with the ability to learn new software and systems.
- Self-Motivation: Self-motivated and able to work independently, with a strong sense of accountability.
- Experience: Previous experience in a sales or customer service role, with a strong understanding of sales principles and customer service best practices.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
