Customer Service Representative

3 days ago


Harrogate, North Yorkshire, United Kingdom Jigsaw Careers Full time

We are seeking a highly skilled Customer Service Representative to join our team at Jigsaw Careers. This is an exciting opportunity for a professional who can provide top-notch customer service and day-to-day administration support.

Key Responsibilities:
  • To provide clear guidance and explanations to clients
  • To offer a friendly and helpful service, displaying passion for customer service
  • To work under pressure and adapt to new processes and procedures
  • To process mid-term adjustments and cancellations on existing policies
  • To collect payments for amendments or missed direct debit payments
  • To solve customer queries throughout the life of their policy

The ideal candidate will have excellent communication skills, be organized, thorough, and able to manage time effectively. We estimate the salary for this role to be around £28,000 - £32,000 per annum, depending on location and experience.

In return, we offer a collaborative, social, energetic, and fun working environment, with opportunities for career development and wellbeing support.



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