Global Product Operations Specialist

2 days ago


Brighton, Brighton and Hove, United Kingdom KILLSTAR Full time
Responsibilities:
  • Maintain and update seasonal Critical Path with order details, product composition, sample status, lead time, shipping dates etc.
  • Create and maintain seasonal and licensed trims guidelines.
  • Collect and submit trims orders to nominated suppliers.
  • Approve bulk fabrics/materials against approved swatch/ strike off/ lab dips, etc.
  • Approve wash care label layout to global suppliers.
  • Approve and Inspect TOP sample and feedback to suppliers before shipping.
  • Work alongside Compliance Team to approve test report before releasing TOP approval.
  • Analyse and approve the final inspection report before shipping.
  • Chase up suppliers for photoshoot samples, TOP samples, PR samples, wholesale samples, licensed samples and submit sample invoices to Finance for payment.
  • Ensure product packaging is sound and safe, and aligns with industry standards.
  • Handle sample/trims invoices and credit/debit notes with the Finance team.
  • Liaise with global suppliers and manufacturers on a daily basis and troubleshoot during weekly production meetings with suppliers.
  • Work across multi-product categories primarily on lifestyle and licensed products.
  • Attend and facilitate weekly video conference calls with key suppliers.
  • Address production issues to relevant departments and support the team to resolve them.
  • Assist the Compliance team to investigate non-compliance product/issues.
  • Conduct new supplier onboarding sessions providing all necessary info to new suppliers.
  • Build and maintain strong relationships across all areas of our supply chain.
  • Coaching and training junior members, e.g. our Studio Assistant or Intern and assist with troubleshooting issues.

Estimated salary: £35,000 - £40,000 per year.



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