Technical Operations Coordinator
5 days ago
We are seeking a Technical Operations Coordinator to join our team at Encore Global. The successful candidate will be responsible for the setup and operation of audiovisual systems in an event environment, ensuring complete customer satisfaction.
About the Job
This position reports to a Technical Supervisor, Technical Manager, Senior Project Manager, or a Technical Events Manager subject to function and region.
Key Responsibilities
- Equipment Operation
- Assist in cleaning, testing, maintaining, prepping, and repairing equipment prior to an event.
- Customer Service
- Monitors events and checks in on customers throughout the day.
- Technical Ability
- Demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Requirements
- High School Diploma or GCSE equivalent preferred.
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in an educational environment is preferred.
Competencies
- Instills Trust
- Deliver World Class Service
- Hospitality
Salary
£26-27,000 per annum (dependent on experience).
Work Environment
Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.
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