Network Solutions Specialist

1 month ago

ChesterleStreet, Durham, United Kingdom ITPS Full time
Senior Service Engineer (Network) Role

We are seeking a highly skilled Senior Service Engineer (Network) to join our team at ITPS. As a critical technical role, this position demands broad technology expertise and a strong focus on customer service.

Key Responsibilities:

  • Monitor and maintain network devices to drive operational stability.
  • Deliver a high-quality customer experience with excellent communication and customer service skills.
  • Lead and support in customer meetings with senior stakeholders.
  • Active participation in continuous improvement activities and training required for the role.
  • Have a flexible approach to shift working.

Requirements:

  • Professional certifications in networking such as CCNA/CCNP, Meraki CMNA/CMNO, or equivalent.
  • Minimum of 3-5 years of experience in network engineering, with specific expertise in Meraki.
  • Proven experience in managing complex networks in a multi-vendor environment.
  • Strong understanding of network protocols and security practices.

About ITPS:

We are experts in solving complex business problems through intelligent and secure IT implementation that protects and transforms organisations. We partner with companies across the public and private sector to deliver data center, cyber security, cloud, data and analytics, network services and managed services solutions.

What We Offer:

  • 27 days annual leave plus bank holidays.
  • 7% Company pension contribution scheme.
  • Individual training & development plans.

Join our team and be part of a dynamic and innovative organisation that is shaping the future of IT.

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