Workshop Operations Manager

2 weeks ago

Widnes, United Kingdom Igloo Full time
About the Role

We are seeking a highly skilled and experienced Workshop Manager to lead our team at Igloo's busy crash repair centre. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the workshop, managing a team of skilled technicians, and maintaining the highest standards of quality and safety.

Key Responsibilities
  • Workshop Operations: Oversee the daily operations of the workshop, driving productivity and efficiency.
  • Team Leadership: Supervise a team of 18 skilled technicians, providing guidance, support, and training to ensure they have the skills and knowledge needed to excel in their roles.
  • Quality and Safety: Ensure that all repairs meet the highest standards of quality and safety, and that all work is completed within agreed Key Performance Indicators (KPIs).
  • Technical Support: Provide technical support to customers, handling inquiries and resolving any issues in a professional and timely manner.
  • Quality Control: Implement quality control procedures, working closely with department managers to ensure that all work meets the required standards.
  • Compliance: Ensure that all health, safety, and environmental regulations are adhered to, and that the workshop is maintained in a clean and organized state.
Requirements
  • Experience: Previous experience in a managerial or supervisory role in the auto repair industry, preferably in a similar role.
  • Knowledge: Strong knowledge of accident repairs, parts, and techniques, as well as leadership, organizational, and communication skills.
  • Qualifications: Familiarity with health and safety regulations, and a strong understanding of the automotive repair industry.
About Igloo

Igloo is a leading provider of automotive repair services, with a reputation for excellence and a commitment to delivering high-quality workmanship. We are a dynamic and forward-thinking company, always looking for ways to improve and expand our services.

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