Workshop Operations Manager
6 days ago
Job Title: Workshop Manager
Company: Motor Bodies Widnes Ltd
Job Type: Full-time
Industry: Automotive Repair
Location: Widnes, Cheshire
Job Summary:
We are seeking a highly skilled and experienced Workshop Manager to oversee the day-to-day operations of our accident repair workshop. As a key member of our team, you will be responsible for ensuring the highest level of service and support to our customers, work providers, and staff.
Key Responsibilities:
- Manage Workshop Operations: Oversee the efficient and productive management of our workshop, ensuring that all repairs meet safety standards and are completed within set KPIs.
- Lead a Team: Coordinate and supervise a team of 18 technicians and support staff, providing guidance and support to ensure the highest level of service.
- Quality Control: Implement and monitor quality control procedures and best practices to guarantee high repair standards.
- Customer Service: Handle customer inquiries from a technical perspective, providing exceptional service and ensuring client satisfaction.
- Health and Safety: Ensure compliance with health, safety, and environmental regulations and PAS10225:22.
Requirements:
- Experience: Proven experience in a managerial or supervisory role within the auto repair industry.
- Knowledge: Strong knowledge of accident repairs, automotive parts, and repair techniques.
- Leadership: Exceptional leadership and team management skills.
- Organizational: Strong organizational and multitasking abilities.
- Communication: Excellent communication and customer service skills.
- Regulations: Knowledge of health and safety regulations related to automotive repairs.
What We Offer:
- Competitive Salary: A competitive salary with performance-based bonuses.
- Professional Growth: Opportunities for professional growth and development.
- Supportive Environment: A supportive and collaborative work environment.
- Benefits: A benefits package, including a company vehicle.
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