Sample Dispatch Service Lead

4 weeks ago

Dry Drayton, United Kingdom Avantor Full time
About the Role

We are seeking a highly skilled and experienced Sample Dispatch Service Lead to join our team based in Cambridge, UK. As a key member of our Laboratory and Production Services department, you will be responsible for managing on-site operations and leading a team of 7 associates who provide scientific services across two customer locations.

Key Responsibilities
  • Take ownership of managing on-site operations and leadership of a team of 7 associates
  • Oversee daily operations and performance delivery of your team, ensuring adherence to all IATA/IMDG/ADR regulations
  • Utilize ServiceNow Workplace Service Delivery application to effectively manage dispatch requests and optimize workflows
  • Manage deviations, Corrective and Preventive Actions (CAPAs), and Change Controls to ensure continuous improvement and adherence to quality standards
  • Participate in the preparation for regulatory inspections by escorting inspectors during audits and providing necessary documents and explanations regarding processes and facilities
Requirements
  • Bachelor's degree in a relevant discipline, or equivalent experience in logistics/supply chain
  • At least 2 years of proven people management of small to medium-sized teams
  • In-depth shipping knowledge, preferably within the pharmaceutical industry
  • Knowledge of IATA/IMDG/ADT regulations, (relevant qualifications preferable)
  • Strong knowledge of customs, import and export regulations
  • Expertise in Health and Safety requirements with an understanding of managerial responsibilities
  • Experience of working with ServiceNow and SAP
  • Exceptional communication skills with the ability to converse and present material at all levels, both verbally and in writing and through presentations using various IT systems, particularly Microsoft Excel and PowerPoint
About Avantor

Avantor is a global leader in the life sciences industry, providing innovative solutions and services to support the development and delivery of life-changing science. We are committed to helping our employees grow and succeed in their careers, and we offer a range of benefits and opportunities for professional development.

At Avantor, we are passionate about advancing life-changing science and improving human health. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.

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