Trade Counter Advisor

2 weeks ago


Swindon Village, Gloucestershire, United Kingdom i2i Recruitment Full time

**Job Title:** Trade Counter Advisor

**Location:** Cheltenham

**Salary:** £26,000 + DOE

We are looking for an ambitious and motivated individual to join our team as a Trade Counter Advisor. Our company has a long tradition of supplying Timber, plumbing & Building Materials to retail and trade customers. As a Trade Counter Advisor, you will have strong communication skills and the ability to provide excellent customer service within a merchant environment.

You will be comfortable in talking and selling to a variety of customers face to face and over the phone. Ideally, you will have a good knowledge of the workings within a builder's merchant; however, full training will be provided if successful.

The daily duties of this role include:

  • Serving customers to the highest standards on collection and deliveries
  • Offering the highest level of customer service to existing and new accounts
  • Making and answering phone calls to customers
  • Checking and putting stock away
  • Llooking after the warehouse (goods in and out)
  • Picking and packing customer orders
  • Producing competitive quotes to all potential and existing customers
  • Assisting with weekly and yearly stock checks

The ideal candidate will have:

  • Industry knowledge/experience would be ideal but essential
  • Strong communication skills both written and spoken
  • Attention to detail
  • Strong account management awareness and skillset

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