Customer Relationship Management Professional

4 days ago


Barnsley, Barnsley, United Kingdom Elevation Recruitment Group Full time
Job Description:

Elevation Recruitment Group is seeking a Digital Marketing Operations Lead to oversee the implementation and management of our Crm platform. This role involves developing and executing targeted email campaigns, managing workflow automation, and analysing campaign performance to drive business growth.

Responsibilities:
  • Email Campaigns:
    • Create and send regular email communications to customers and prospects, aligned with our marketing strategy.
    • Maintain accurate records of campaign performance, including open rates, click-through rates, and conversion rates.
  • Workflow Automation:
    • Design and implement automated workflows to streamline business processes and enhance customer experience.
    • Collaborate with cross-functional teams to ensure seamless integration of Crm platform.
  • Data Analysis:
    • Monitor and analyse campaign performance data to identify trends and areas for improvement.
    • Presents findings and recommendations to senior leadership to inform strategic decision-making.
Requirements:
  • Crm Expertise: Proven experience with Crm platforms, including configuration, customisation, and integration.
  • Data Analysis: Skilled in data analysis and interpretation, with ability to communicate complex findings to non-technical stakeholders.
  • Project Management: Strong project management skills, with experience managing multiple projects simultaneously.
Estimated Salary:

£32,500 per annum

Benefits:
  • 28 days holiday + Bh + birthday off
  • Healthcare scheme through Westfield
  • Hybrid working
  • Flexible working


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