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Front Desk Administrator
2 months ago
About the Role
The Parks Medical Practice is seeking a highly skilled and enthusiastic Receptionist to join our team in Milton Keynes. As a Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth experience for all visitors to our practice.
Main Responsibilities
- To greet patients and visitors, establishing their needs and requirements, and directing them to the correct person or department.
- To manage appointments, answer phone calls, and respond to patient inquiries in a polite and efficient manner.
- To process patient registrations, ensuring accurate and complete paperwork.
- To maintain accurate records and perform administrative tasks as required.
- To work collaboratively with the team to provide excellent patient care and support the smooth operation of the practice.
Requirements
- Excellent communication and interpersonal skills.
- Good IT knowledge and experience with computerized systems.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Previous experience in a healthcare or customer-facing role is desirable but not essential.
- GCSE grade A to C in English and Maths is essential.
About Us
The Parks Medical Practice is a GP practice operating from four sites in Northampton and Milton Keynes, serving over 23,000 patients. We are a dispensing practice and work closely with the Primary Care Network to provide care for all our patients. We are committed to providing high-quality patient care and are looking for a dedicated and enthusiastic individual to join our team.
