Senior Merchandising Manager

3 weeks ago


London, Greater London, United Kingdom Fortnum & Mason Full time
Job Purpose:

As a Senior Merchandiser at Fortnum & Mason, you will be responsible for managing all aspects of inventory management and supply chain activity to ensure excellent availability within the Open To Buy Constraints.

You will maximise availability and provide statistical analysis to determine the optimum range to achieve YOY growth and full sales potential.

Key responsibilities include:

  • Managing all aspects of inventory management and supply chain activity
  • Maximising availability and providing statistical analysis
  • Ensuring all KPIs are met for the respective departments responsible
  • Identifying potential future issues and taking corrective action
  • Heavily influencing the strategic direction, department strategy, and ranging architecture
  • Development and coaching of immediate team
  • Project Management of Ad Hoc events / pop-up shops / opportunities / etc. related to respective area

Reports to:

Director of Merchandising

Posts this job manages:

Merchandisers

Other key relationships:

Buying, Shop Floor, Warehouse, Online, Merchandising Director

Key Challenges:

  • Failed deliveries
  • Exceeding the OTB
  • Poor availability
  • Inaccurate sales forecasts
  • Managing Buyers expectations
  • Highlighting and proposing actions for non / slow selling lines
  • Maintaining all KPIs
  • Prioritising work loads
  • Poor performing suppliers
  • Below standard performance from merchandising team

Success in this role:

  • Excellent knowledge of Grade A and B products
  • Plans implemented to rectify Grade C and D
  • Good relationships with respective Buyers
  • Good relationships with Key Stake Holders
  • Can cover for Head of Merchandiser
  • Excellent knowledge of systems
  • Excellent influencing and negotiation skills
  • Exceeding all KPIs
  • Good statistical analysis conducted across all SKUs / departments responsible for
  • Clear concise conclusions drawn from analysis
  • Proposal of future strategy supported by clear facts and logic
  • Development of team members

Skills and experience required:

  • Candidates should currently be Merchandisers or Senior Merchandisers
  • 7 – 10 years' Merchandising experience would be essential.
  • They should possess strong analytical skills, drive change, look at different ways of working, strong influencing skills, good communication skills at all levels, leadership, motivational and coaching skills are necessary.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

In return, we offer:

  • A competitive salary
  • A generous store and restaurant discount of up to 40%
  • 25 days holidays pro rata (excluded bank holidays) and an extra day off for your birthday
  • A fantastic subsidised staff restaurant which uses Fortnum's ingredients
  • A range of opportunities to develop and grow personally and professionally
  • Excellent pension scheme


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