Nursing Home Operations Manager

3 days ago


Great Yarmouth, Norfolk, United Kingdom TRCGroup Full time

About the Role:

We are seeking an experienced and dedicated Nursing Home Operations Manager to join our team in Great Yarmouth. As a key member of our management team, you will be responsible for overseeing the daily operations of our nursing home.

Salary: £60,000 per annum

Job Description:

The successful candidate will have previous experience managing a nursing home and a strong working knowledge of CQC standards. They will also have excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.

Main Responsibilities:

  • Provide leadership and direction to the home's staff team, promoting a culture of kindness, compassion, and empathy.
  • Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
  • Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
  • Manage the home's budget, ensuring financial targets are met and costs are effectively managed.
  • Develop and implement a strategic marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders.
  • Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
  • Oversee all records to ensure the home's administrative tasks are completed in a timely and efficient manner.
  • Continuously monitor and evaluate the home's performance, identifying areas for improvement and implementing necessary changes.
  • Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.

Requirements:

  • Previous experience managing a nursing home.
  • A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
  • Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
  • A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
  • Enthusiasm and passion for developing high levels of person-centred care.
  • Ability to actively participate in the growth and development of the care service.

Benefits:

  • Comprehensive induction and training programme.
  • Opportunities for career development and progression.
  • Blue Light Card Scheme.
  • Fully funded DBS disclosure.
  • Annual NMC PIN renewal paid.
  • Excellent performance-related bonus.
  • Additional bonuses based on excess profit.
  • 25 days annual leave plus bank holidays entitlement.


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